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Call Center · Call Center softwareCommunication

Answer every call from a browser and see how your team is performing.

A cloud call center with WebRTC calling in the browser, agent analytics and ticket escalation, so every customer call is handled and tracked.

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Call center agent console with active call and customer history
01

No desk phones needed

Agents call and answer from the browser with WebRTC.

02

Nothing falls through

Calls become tickets that escalate until they are resolved.

03

Coach with data

Agent analytics show volumes, handling times and outcomes.

Features

Everything in Call Center

Browser-based calling with analytics and ticketing.

WebRTC calling

Inbound and outbound calls in the browser.

Ticket escalation

Turn calls into tickets with SLAs and escalation.

Agent analytics

Call volumes, handling time and outcomes per agent.

Call routing

Route calls to the right team or agent.

Customer history

See past calls, tickets and orders on screen.

Remote-ready

Agents work from anywhere with a headset and internet.
Take a look

See it in action

Call center agent console with active call and customer history
Works with

Connects to the rest of your business

Call Center shares customers, products and payments with these apps, so nothing is typed twice.

Who it's for

Built for businesses like yours

  • Customer service teams
  • Collections teams at lenders
  • Courier and delivery support desks
  • Sales teams making outbound calls

Popular in: Courier & Logistics, SACCOs & Microfinance, Retail & Hospitality

Pricing

Simple monthly pricing in Kenyan shillings.

Get a tailored quote

Pricing depends on your volumes and setup. Tell us about your business and we'll send a clear quote.

Request a quote
FAQ

Call Center questions, answered

No. Agents use a browser and a headset; calls run over WebRTC.

Yes. Calls can open tickets that escalate based on rules you set.

Yes. Agent analytics show volumes, handling times and outcomes.

Ready to see Call Center in action?

Book a free 30-minute demo. We'll show you the apps that fit, using examples from your industry.

Book a demoWhatsApp